Homeless - what now?


Are you suddenly threatened by homelessness? You have to leave home or don't know where you can sleep? This is a difficult and frightening situation. First of all, it is important to stay calm and think carefully about whether you have a friend, a family member or another trusted person you can turn to. Maybe there is a place where you can be safe for a while and a person with whom you can discuss the next steps together.

If not, there are some places in Vienna that support you in your difficult situation! There are also counselling centres that can help you find your own flat if you have a little more time and are not in an acute crisis.

1. P7 - Vienna Service for the Homeless

The P7 is a free counselling centre that offers anonymous counselling and helps you find a sheltered place to sleep. You can officially register here so that you still have a postal address. You can come to P7 from Monday to Friday without an appointment between 8 am and 6 pm. On weekends the opening hours are from 9 am to 4 pm. You can also call beforehand if you have any questions.

P7- Vienna Service for the Homeless

Address: Wiedner Gürtel 10, 1040 Vienna
Phone: 01/8923389

2. a_way emergency sleeping place for young people

The a_way is an emergency sleeping place for young people aged 14 to 20. If you don't have a safe place to sleep, you can come to the a_way without registering and stay for a few days. Counselling is free, anonymous and voluntary. It is open from Monday to Friday from 5 to 9 pm and on weekends/holidays around the clock. Don't be afraid to come and see the a_way colleagues, they will listen to you and help you find a safe place to stay.


Address: Neumayrgasse 4/EG, 1160 Vienna
Telephone: 01/8975219

3. Wohndrehscheibe - help with finding a flat in Vienna

If you are currently in a secure housing situation but need help finding a flat, the Wohndrehscheibe is the right place to go. There you can get advice on the topics of "finding a flat", "changing a flat" and "energy costs". Call and make an appointment for a consultation.

Telephone number: 01/360644343
Address: Erdbergstraße 216A/Stiege 1/Top1, 1030 Vienna
Phone availability:
Monday, Tuesday & Thursday: 8am-12pm and 1pm-5pm.
Wednesday: 1-5 p.m.
Friday: 8-12 a.m.

4. Wohnberatung Vienna

If you want to move into a council flat, the Wohnberatung Wien is your contact point. In order to apply for a council flat, you need a housing ticket. You can get one on the homepage of the housing counselling service if you meet certain requirements:

  • You have been registered at your current address in Vienna for at least two years.
  • You are at least 17 years old
  • You are an Austrian citizen or of equivalent status
  • You are below the maximum income limit according to the Vienna Housing Subsidy and Housing Rehabilitation Act (WWFSG).

Wohnberatung Vienna

Address: Guglgasse 7-9/corner of Paragonstraße, 1030 Vienna.
Telephone number: 01/24111

5. Mein Wien-Apartment

If you have a fixed job and are looking for a cheap flat for a maximum of two people, then "Mein Wien Apartment" is the right place for you. However, you must have enough money to pay the total monthly costs. The flats are rented furnished. Call if you need more information. If everything has to be done quickly, bring all the documents you need for a rental contract.

Mein Wien-Apartment

Address: Schlachthausgasse 29, office staircase, 1st floor (directly at U3 Schlachthausgasse)
Telephone number: 01/795040
Monday to Thursday 8-12 a.m.

Monday, Wednesday: 8-15 hrs
Tuesday, Thursday: 8-16 hrs
Friday: 8am-12pm

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